Measuring Joy: Analytics, Experiments, and Community
Completion rates for onboarding, itinerary edit satisfaction, time-to-first-delight, and post-trip reflection responses reveal whether a site helps people feel seen. Numbers should serve experiences, not overshadow them. Comment with one metric you would track to improve traveler joy.
Measuring Joy: Analytics, Experiments, and Community
Test small, test thoughtfully, and explain changes when they affect planning. Experiments on tone, spacing, or route visualization can uplift clarity without trickery. Invite users to opt into betas, then share outcomes. Subscribe if you want sample test plans built for bespoke travel contexts.